To prevent burning or malfunction due to getting wet

On waterproof performance of the headset

The headset is not waterproof. If water or foreign matter enters the headset, this can result in burnout or malfunction.

Avoid situations such as the following and be careful not to expose the headset to moisture or dirt.

  • Using the headset in the rain or snow.

  • Touching the headset without drying wet hands after doing housework in the kitchen or washing hands in the washroom.

  • Touching the headset with sweaty hands, or using the headset in situations where the headset may get soaked in sweat.

  • Putting the headset in a bag with a cold PET bottle.

  • Spilling a drink while eating or drinking.

If the headset gets wet, or water enters the headset

If a wet headset is charged or turned on, this can result in burnout or malfunction. Stand the headset upright and keep applying a dry cloth until no more water comes out from inside to each terminal of the headset (headphone cable input jack, USB Type-C port, and boom microphone input jack). Later, leave the headset in a shaded, well-ventilated place until it is completely dry.